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PBX Operator PRN Days

Req #: 17005910
Location: Daytona Beach, FL
Job Category: Operations
Organization: FH Memorial Medical Center

Description

Work Hours/Shifts

Per Diem, Days

 

Florida Hospital Memorial Medical Center    

     Our goal at Florida Hospital Memorial Medical Center is simple: to offer our patients the absolute best care around, in the most compassionate, community-focused setting possible.

     Florida Hospital Memorial Medical Center consists of two campuses: a 277-bed main hospital in Daytona Beach and a 119-bed hospital in Ormond Beach, as well as our new outpatient facility, located at the Pavilion at Port Orange. Through our Christian mission of hope, health and healing, we strive to promote wellness of mind, body and spirit. We are a recipient of the 2012 Governor’s Sterling Award, which is the highest award an organization in Florida can receive for performance excellence.

     More than 400 physicians hold privileges to practice at our facilities, and we employ more than 1,700 care-team members. Our specialties include cardiology, cancer, emergency care, surgical services, obstetrics, neurosurgery, stroke care, rehabilitation, weight-loss surgery, imaging, laboratory, home health, wound care, diabetes, hospice, physician practices and women’s services.

     Patients and families from across the country appreciate Florida Hospital Memorial Medical Center’s unique culture. Our cutting-edge technology is accompanied by the holistic environment and patient-centered care that have defined Florida Hospital for more than a century. Best of all, it’s just a short trip from some of Florida’s most exciting attractions—and minutes from the Sunshine State’s premier beaches.

 

Qualifications
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
  • Pages overhead and beeps hospital personnel and doctors, as requested by management.  Places outside calls for physicians.
  • Answers calls promptly and accurately in a precise and clear manner with the ability to remain calm in a difficult situation.
  • Activates the CD player for daily announcement of morning and afternoon devotional prayer over the paging system.
  • Monitors all fire alarms, generator alarms, code pink, code blue, oxygen alarms, FPL Alarms and FPL monitor system, weather alarm and emergency 2222 phone for disasters.
  • Utilizes and keeps charged cell phone and 2-way radio for contact with Facilities and Security personnel.  Tests and charges disaster cellular phones on a weekly basis for working status
  • Contacts on-call personnel after hours and on weekends as requested by the Nursing Supervisor.  Documents all call-backs, PBX related problems and codes, indicating name, time and date of each occurrence.  Obtains accurate and complete information pertaining to reported incident.
  • Maintains an accurate knowledge of hospital disaster codes, and properly announces them in an accurate and efficient manner, according to procedure.
  • Keeps and maintains an updated call list of Administration to notify in the event of a disaster, notifies surrounding facilities.
  • Distributes cell phones to assigned departments in the event of a hospital phone system failure.  Records time and name of person receiving phone and confirms the return of phones to the PBX
  • Willingly adjusts personal schedule, on short notice, to meet with the demands of the department.
 
 
KNOWLEDGE AND SKILLS REQUIRED:
  • Employee must have good organizational, interpersonal and customer service skills. 
  • Must be able to answer calls in a prompt, courteous, and accurate manner.
  • Reading, writing and computer skills with great attention to detail required.
  
EDUCATION AND EXPERIENCE REQUIRED:
  • High School diploma or GED. 
  • At least 1 years of previous telephone experience. 

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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