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Total Joint Care Coordinator

Req #: 18000575
Location: Burleson, TX
Job Category: Orthopedics
Organization: Texas Health Huguley FWS
Potential Referral Bonus: $

Description
Texas Health Huguley Hospital Fort Worth South
 
Operated as a joint venture between Texas Health Resources and Adventist Health System, we believe that total health is achieved through a balance of physical, mental, social and spiritual well-being. With each patient’s unique circumstances in mind, our multi-disciplinary care teams provide a vast array of services, combining state-of-the-art technology with a personal commitment to creating an exceptional patient experience.
 
Our team members also enjoy outstanding care in the form of comprehensive health benefits, a friendly, faith-based work environment, and plenty of opportunities to learn and grow. In addition to earning the Gallup Great Workplace Award six years in a row, we were also recognized as one of “150 Great Places to Work” by Becker’s Hospital Review.
 
Our 224-bed hospital includes a medical ICU, cardiovascular ICU, PCU, open heart surgery center and behavioral health. In addition, we have accredited programs in orthopedics, chest pain, and inpatient diabetes, plus an award-winning emergency department.
 
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
  • Lead regularly scheduled meetings with hospital administrators, the Center medical director, other physicians and key staff.
  • Manage the build out and oversee the day-to-day facility operations within the Center.
  • Develop standardized care plans with the surgeons including:  pre-op, post-op and discharge orders.
  • Ensure appropriate pre-op preparation for every patient.
  • Develop and oversee the creation of pre and post-op teaching classes including the coordination of teaching materials with the physicians’ office.
  • Monitor the measurement system for tracking surgical outcomes and patient satisfaction, and identify areas that require improvement.
  • Provide key results at Leadership Team meetings and for other stakeholders as necessary.  Key results may include:  outcomes, progress against budget, patient satisfaction, complications, denied days, hospital-wide survey results, nurse call back results, etc.
  • Coordinate patient satisfaction events:
    • Call backs (when, who, how to report results)
    • Patient luncheons
  • Oversee the development and on-going editing of unit-specific forms and patient education materials including:  Nurse Discharge Checklists, Coach Discharge Checklists, Patient Guidebooks, Daily Newsletters, Wall Hangings, and other standardized materials for the Center.
  • Develop a community education and seminar program inclusive of schedules, presenters, content and materials.
  • Create and oversee an ongoing quality improvement plan.
  • Identify patient amenities and secure necessary resources to administer the services.
Qualifications
What you will need:
  • Able to complete and/or experience with all job responsibilities.
  • Experience with patient/staff education.
  • Proven leadership experience, having managed resources either directly or within the implementation of a new initiative.
  • Able to communicate with patients, family and staff in a professional, friendly manner.
  • Proven working relationship with surgeons.
  • Strong detail-orientation and follow-up capacity.
  • Excellent organizational skills.
  • Ability to multi-task.
  • Demonstrated success in relationship building.
  • Ability to keep team focused on goals/timelines.
  • Customer service focused.
  • Strong data analysis skills, requiring interpretation of clinical results to develop program improvement projects.
  • Minimum of 5 years of experience preferred
  • Clinical background – RN, PT, PA-C, CRNP, preferred.
  • Supervises Total Joint Care Center staff

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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